2022

Drill Customization Project

introducing mass customization to the power tool industry

Digital Product Design
Stanley X

01

project background

Mass customization is a rising trend that is gaining popularity & revolutionizing eCommerce & manufacturing. There is a world of traditional tool brands in the power tool industry, and Stanley X sought to differentiate Stanley Black & Decker brands by introducing mass customization to their customers.

Stanley X had the opportunity to conceptualize & launch a pilot project for the world’s first custom, made-to-order power tool in an effort to establish a direct-to-consumer customization process for Stanley Black & Decker.

02

pilot goals & objectives

creating a direct-to-consumer E2E pipeline
The Stanley X team was tasked with creating and testing a direct-to-consumer E2E pipeline for customizing a Craftsman drill. The key objectives of the pilot were to successfully deliver a customized product to customers & inform decisions for a commercial release.

03

target personas

2 target user groups
Through research, our team found that customization offered value for 2 key user groups: the Avid Tool Users and the Gifters. Customization offered a way to set their tools apart from others, prevent theft & create a personalized product for gifting.
target personas
The following target personas were used to drive decisions for the product customizer platform, ensuring that the experience would be tailored to resonate with a variety of tool users.
No two drills the same
Through a wide variety of customization options, our product customizer gives users the tools to create a custom, one-of-a-kind drill.

The customizer platform includes over 100 preset pattern variations, tools to modify scale, rotation, & color, and an option to add a custom engraving message.

04

the drill customizer

modify colors in a pattern
For some patterns, a user can modify the color scheme by choosing between our pre-selected color themes.

Each color theme includes a complimentary set of colors to swap individual colors in the design.
create a custom pattern
Users can create their own pattern by entering the custom pattern maker, where they can add artwork from our stickers library or upload their own photos or logo.

The platform automatically generates a repeating pattern with options to scale, rotate, crop & tile the added artwork.

05

production

Modular UI System
Since this customizer offered a wide variety of controls in the customizer panel, it was essential to create a UI system that was flexible & easily scalable for a variety of use cases.
DARK MODE
LIGHT MODE

06

packaging design

elevating the unboxing experience
The unboxing experience was another key touchpoint to convey the novelty of this premium product & drive satisfaction. Multiple design iterations were explored to emphasize the customization project while staying true to the Craftsman brand.
final packaging design
The final design features the Craftsman brand prominently while evoking an elevated look & feel with custom messaging and non-traditional design elements that wrap around the front cover of the box.